General Questions
You’ll find in this section all the frequently asked questions.
If you need further information, feel free to Contact us.
What criteria is needed for car rentals?
REQUIRED FOR RENTAL
- A local driver’s permit is needed by all persons who do not possess a Barbados driver’s license.
- Original driver’s license from the country of issue.
- All hirers must be over 25 years and under 80 years old with a valid driving license for at least two (2) years. Drivers between 70 and 80 years old should produce a valid doctor’s certificate no older than 6 months confirming they are competent enough to drive in Barbados.
- A valid credit card must be used at the time of rental, even when paying by cash. It is the hirer’s responsibility to have enough funds on their credit card to cover all transactions, including pre-authorizations. We accept VISA, MASTER, AMEX, and DISCOVER credit cards.
- Other additional charges.
Do you offer airport deliveries and pickups?
Yes, we do
Airport Deliveries
After exiting the arrivals main door, clients should proceed to the main car park (SECTION 5) which will be straight ahead in order to collect the vehicle reserved. A member of our team will be awaiting your arrival at the entrance of car park SECTION 5 where it’s away from the crowd and in which a smooth, professional, and hassle-free transaction can take place. Information will be sent to you via our company email support@rgdiasporaservices.com notifying you of the names and photos of our team members who will be meeting you on arrival.
CLICK HERE to see the airport arrival video
Airport Return
When returning your hired vehicle to the airport, the vehicle should be left in the main car park (SECTION 16) which is located as soon as you enter the car park. Car park (SECTION 16) is nearest to the departure hall, making it easier for you to traverse with your luggage. If there is no parking space in car park SECTION 16, you can then proceed to leave the vehicle in the nearest car park. Members of the team will be there to see you off and also do a thorough inspection of the vehicle to make sure it has been returned as given. If a team member should not be there, you will be given specific instructions via our company email support@rgdiasporaservices.com or company phone 1-246-2521956 on where to leave the key and parking ticket.
CLICK HERE to see the airport return video.
All Airport pickups are $5.00 USD
All Airport returns are FREE
Do you deliver to private residences , hotels, villas etc?
Yes, we offer free delivery and pickup to any private residence, villa, guest house, or hotel. We do not deliver to or collect from the Cruise Terminal.
Do you offer insurance packages
Yes,
The client may purchase our COLLISION DAMAGE WAIVER (or excess waiver) (CDW or EW) at a cost of $15.00 USD per day – this reduces your liability to 500.00 USD if the vehicle is damaged, except in cases of negligence & providing the vehicle is operated in accordance with all conditions of our contract. The CDW does NOT cover damages to tires/rims, hub caps, windshields, interior damage, lost/damaged keys/fobs, vehicle canvas tops, or cigarette burns to upholstery. Full roadside assistance is included. A PRE-AUTHORIZATION transaction of $250.00 USD will be placed on your credit card. Please note that the release time varies depending on your issuing financial institution.
If Collision Damage Waiver (CDW)/Excess Waiver (EW) is declined, the client accepts full responsibility up to $2000.00 USD for loss, damage, or loss of the vehicle caused by accident, fire, or theft, regardless of who is at fault. A PRE-AUTHORIZATION transaction of $1250.00 USD will be placed on your credit card. Please note that the release time varies depending on your issuing financial institution.
Are the vehicles insured?
Yes, Our vehicles are comprehensively insured (which includes third-party liability and theft).
What are the methods of payment for the car rental services?
Payment Methods
We accept payment via our card machines with Visa, Mastercard, American Express, and Discover Credit cards. We also accept payment in cash (USD United States of America, and BBD Barbados only), but do require a pre-authorization on credit cards where payment is made in cash. We also facilitate online payments with only MasterCard and Visa.
We do not accept cheques.
How do I rent a car?
You can rent a car by simply clicking on the home button in the menu or by calling +1 (246) 2521956. If you choose to reserve a car online, we will contact you to confirm your reservation.
Can I change the car after the reservation?
Yes depending on availability, if you would like to change or cancel your reservation of a car after approving it, please call +1 (246) 2521956 or reach us by contacts provided in the Contacts Page
What should I do if i am having car trouble?
If you are having car trouble, please call us immediately at +1 (246) 2521956